Explore Mooggee

We keep all things at Mooggee really simple, but even simple things need clearing up. So here we answer your questions to help you understand all this stuff. If we have not answered your questions fill in the Contact Us info and we'll do our best to answer.

So how much is a Mooggee Accommodation?

This depends on which festival or event you are going to. Check each individual festival / accommodation page for more info on this.

Deposits?

Can I pay a deposit for my accommodation and pay the rest later?

Yes sure, we offer a pay 50% now and 50% later option under following conditions:-

  • Your total order value is over 200 dollars
  • Your order can only contain tents, bell tents, tipi tents and accessories including festival tickets.

Simply make your way through our checkout and on the payment page, stage 4, you’ll see the deposit option button. Simply choose to pay 50%, wait for the page to update and then click the “Pay Now” button.

n.b.
– Full payment must be received at least 4 weeks before your event date to guarantee your accommodation
– Final payment at the event will not be accepted and your deposit is non refundable !

You will be sent a final payment reminder each week until your account is paid in full

Can I add accessories to my tent after I’ve already placed an order?

Yes, simply raise a new order and add the required accessories. These will be matched to your account and placed with your accommodation.

n.b.
Mooggee wristbands and Festival Tickets cannot be purchased without accommodation, so any changes/additions for these accessories will need to be made by Mooggee admin. Please email us at info@Mooggee.com for changes regarding Mooggee wristbands and Festival Tickets only.

What is the “Mooggee Security Bond”?

A $50 cash security bond will be taken when checking in to Mooggees accommodation. The $50 refund bond is returned on final departure, provided there is no damage to the tent or any other equipment hired from Mooggee.

For more info, please email us at info@Mooggee.com for changes regarding Mooggee.

Will the accommodation keep me warm and dry?

Sure, as long as you remember to shut the door, you’ll be as snug as… and with hot showers and rather lovely loos – you’ve always got somewhere to spruce up before you catch your next band/crash out.

If we book a tent can we put up a smaller tent next to ours to store items in?

Sorry, you can not erect other tents next to your accommodation due to site regulations.

Is the accommodation price per tent or per person?

The prices are for the type of accommodation not per person.

My order confirmation will not print with a visible barcode?

The barcode images come direct from our web server but you must have full access to the internet to receive this. You won’t have any problems once you arrive onsite as we will be able to find your booking off your booking confirmation and group name – so no need to worry.

So how does the Mooggee Camping service work then?

You book online – remember to personalise your Mooggee accommodation with accessories when you book too – and after that, it’s over to us. We’ll put your Mooggee accommodation together and take it down for recycling or re use at the end of the festival. There’s a dedicated Mooggee team on hand to help throughout the festival. Your job…. have a wonderful weekend.

Do I have to set anything up when I arrive such as the tent or beds?

No, that’s all part of the service. Your Mooggee accommodation will be ready and waiting for you when you get to the festival. Oh, and you can leave taking it down to us too.

How can I ensure that me and my friends will have Mooggee Camping located next to each other?

When you book your accommodation, make sure that you use the same “Group Name” for each booking. This will allow us to reserve your accommodation next to each other providing you are all using the same style and size of accommodation.

Where will the Mooggee campsite be located on the festival site?

This depends on the festival you are going to. Please check out the festival page for more information on this.

How big is the Mooggee accommodation inside?

Subject to you chosen accommodation, please see the respective dimensions

Are all tents pre-pitched?

Yes all tents are pre-pitched.

Do we have to hire one of your tents or can we book a space on your campsite to use our own equipment?

All accommodation must be booked through Mooggee you cannot book a space only unless advertised as BYO camping when booking.

What does BYO mean?

Exactly that, “BRING YOUR OWN” camping gear. This option is only available for certain events.

How does BYO work?

First in best dressed – Purchase a BYO ticket and pick a place in the BYO paddock to pitch up with all your own gear.

Does everyone in my tent need a BYO ticket?

Yes, everybody entering the BYO campsite requires a ticket in order to receive a BYO wristband.

How much is a BYO ticket?

This depends on the festival, Please check the individual festival page for more info.

If we are in the BYO Campsite, can we still use the Pre-pitched facilities?

No, BYO is a seperate campsite from the pre-pitched both campsites have there own toilets, showers and charge points and each campsite has different entry wristbands.